Who we are
Promax Remaps operates from Unit 2 Portland Street, Barnsley, S703QT. For personal data handled through this website and direct enquiries, Promax Remaps acts as the data controller.
Information we may collect
- Your name, email address, telephone number and contact preferences.
- Vehicle information such as registration, make, model, year, ECU details, fault information and the service you ask us to provide.
- Account, order, billing and delivery information when you use the shop or customer account.
- Enquiry, booking, support and service records that are needed to respond to you or carry out requested work.
- Technical and security information such as IP address, session data and website request logs where needed to operate and protect the website.
How we use personal data
We use personal data to respond to enquiries, arrange bookings, provide requested services, process orders and payments, provide customer support, maintain appropriate service records, prevent fraud or misuse, secure the website and meet legal or regulatory obligations that apply to us.
Lawful bases
Depending on the situation, we process personal data because it is necessary to take steps at your request or perform a contract, because we have a legitimate interest in operating and securing the business, because we have a legal obligation, or because you have given consent where consent is appropriate. You can withdraw consent for future processing where consent is the basis used.
Payments and service providers
Online payments are handled by secure third-party payment providers such as Stripe, PayPal and, where offered through checkout, Klarna. Promax Remaps does not store full payment-card numbers. We may also use hosting, email, booking and website service providers where they are needed to operate the service. Those providers receive only the information reasonably required for their role.
How long we keep information
We keep personal data only for as long as it is reasonably needed for the purpose it was collected for, including customer support, service history, accounting, fraud prevention, dispute handling and any legal retention requirements. Retention can therefore vary by record type.
Your data protection rights
UK data protection law may give you rights to ask for access to your personal data, correction of inaccurate data, deletion in some circumstances, restriction or objection to some processing, and data portability where applicable. You may also withdraw consent where processing relies on consent. These rights are subject to the circumstances and applicable law.
Cookies and technical storage
The website may use essential session or similar technical storage for security, basket, account and website functionality. Embedded booking, vehicle-lookup or payment services may use their own technical storage or cookies when you interact with them.
Contact and complaints
For privacy questions or requests, email promaxremaps@gmail.com, call +447599402105, or write to Promax Remaps, Unit 2 Portland Street, Barnsley, S703QT. If you are unhappy with how your personal data is handled, you also have the right to raise a concern with the UK Information Commissioner’s Office.
Last updated: 13 September 2026.